ICTEAS approach

ICTEAS believes that ethical corporate governance is critical to long term client relationships. As part of ethical practices, we conform to the most stringent standards and measures in safeguarding the intellectual property of our client.

Ethical practice is a corporate goal at ICTEAS Techno Analytics Limited. The rewards have been multi fold:

• Investments from credible VCs
• Long multi product engagements with clients
• New clients acquired through referrals and word of mouth
  

• Legal
• Infrastructure
• Client driven

Legal

The company executes documents with regards to Non-Disclosure with clients and employees. Training programs, process audit are conducted periodically.

These are the clauses that we believe are critical to a relationship between the Client and us (the service provider).

Confidential Information

• The confidential information supplied by the Client to us and by us to the Client is both protected by the Agreement.  The definition of confidential information can include both hardware and software. 

Non– Use and Non-Disclosure

• This confidential information cannot be disclosed to a third party and cannot be used for any purpose other than carrying out the business relationship.  
• Each party retains the rights to the confidential information owned and supplied to the other. In particular, each party owns the rights to inventions generated during the course of work using the confidential information supplied by the party.

Return of materials

• The confidential information supplied by each party shall be returned promptly, upon request.

Non-solicitation

• Each party agrees not to solicit away from employment key employees of the other party.  

Duration

• The non-disclosure and the non-compete would be valid for a year after the termination of our service relationship.

We sign appropriate non-disclosure agreements with each individual employee and contractor working on the project to ensure that client interests are protected adequately.

The key to creating awareness is through regular conduct of training programs for staff. Employees are made to understand the importance of compliance of guidelines and also the risks that the organizations can run into otherwise.

ICTEAS Techno Analytics recognizes the need for education to create awareness amongst its employees.

No clients’ IP is fully secure unless the physical infrastructure is sound and ‘leak proof’.

Having recognized this important issue, ICTEAS has made substantial investments in terms of resources (people, time and money) to create an industry standard network where the offshore development activities are carried out in a secure environment transparent to the client.

Our networks are configured with the following features and policies for protection of intellectual assets.

• Usage and implementation of Cisco Firewall and policies.
  
• Internal Network is through a transparent proxy behind NAT. Internal machines cannot be directly accessed from the Internet.
• No access from outside to the internal Network. DMZ access is blocked from the internal LAN.
• Servers are located in a secured place and are accessed by specific persons through secured connections only. Access varies from case to case and project to project basis.
• All access to outside world is logged.
• All mails can be scrutinized.
• CVS with password protection is used.
• Regular backups are kept in secured locations.

In addition to all the practices that we have put in place, we welcome suggestions from our clients.  We offer to abide by any specific requests that a client makes to improve the security of their intellectual property.